Watch our video series where we answer your Frequently Asked Questions on our YouTube Channel
QUESTION: How do I know the trailer can come to my house?
ANSWER: watch the answer here. As long as your street isn’t a very sharp hill, we can come. Otherwise, you can divert us to a nearby park, church or parking lot! We need up to 55 feet of cleared space (fairly flat). As of 06/01/18 we will no longer park in alley ways. The reason is there is too often low hanging tree branches and/or other debris that is damaging to our Trailer wrap which diminishes the exterior product of your party.
QUESTION: Will the kids know what to do?
ANSWER: That’s why we bring our Game Coach! He helps the kids along, inspires and instructs. We make sure it’s the party of the year!
QUESTION: Should I be concerned about the types of games for kids?
ANSWER: Upon booking your party, please let us know your concerns and we will address them on an individual basis and will make inappropriate games unavailable.
QUESTION: What about bad weather?
ANSWER: watch the answer here. We come rain, shine, temps below freezing or over 100 degrees — we are climate controlled! As long as it is safe for us to drive.
QUESTION: What time should I make/start the party?
ANSWER: We suggest that you tell your guests that the party is one hour or half-hour before our arrival time — that way they eat first and they all see the grand arrival of our mobile video game theater!
QUESTION: What time will you arrive?
ANSWER: We will arrive 15-20 minutes prior to the event in order to set-up and rest assured, our door will be open for your guests by the start of your party time!
QUESTION: What if too many people show up to the party? Is there an extra charge?
ANSWER: Our parties have a limit of 15 guests allowed inside the Game Truck at your event. No, there are more guests we can always rotate them in or use the outside TVs as well. But due to state guidelines we cannot allow more than 15 inside.
**This also does not apply to special rated packages. That number will be determined during the reservation process.**
QUESTION: Do I request certain games? Can we bring our own games?
ANSWER: We always bring the full game library to every event and your Game Coach will evaluate your needs to make your event successful. You can certainly bring your own games, should you choose to do so. Keep in mind if it is a game we do not carry it will need to be installed and possibly updated which at times can take the full length of the party to do. It is better to let us know ahead of time if it's something we could include.
QUESTION: Do I have to pay for the party in advance?
ANSWER: Our reservations go quickly. In order to hold your booking date, you must confirm with a $100 deposit at time of reservation.
QUESTION: What type of fundraising can Me 2 You Game Truck do?
ANSWER: We can set up tournament-style or general-style gaming to help raise money for an event or simply to just have fun with a large group of people. If you have a large fundraising event with many people, there are a couple of options.
QUESTION: Where can I view your official policies?
ANSWER: Please view them here.